UC Solutions Engineer

Salary: CHF 90’000 - 120’000 per year

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred).
• Proven experience with minimum 5 years as a UC Solutions Engineer in Telco or Enterprise business.
• Strong knowledge of IP networking protocols, SIP, VoIP protocols (RTP, SDP), and related networking concepts.
• Proven track record in architecting and implementing UC solutions as well as with SBCs and firewalls in SIP deployments.
• Experience working with SIP trunks, hosted PBX, or Unified Communications platforms (MS Teams with Direct Routing or Operator Connect mode, Cisco Webex UCaaS).
• Knowledge of IT server infrastructure, cloud platforms, networking, security, database systems.
• Familiar with API integration, especially REST and SOAP.
• Familiar with Python programming language and scripting languages.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Very good oral and written communication in English. French and German are a plus.

Responsibilities:

• Collaborate with stakeholders to understand B2B customer requirements and design scalable and efficient UC solutions.
• Liaise with vendors to identify solutions meeting customer requirements and technical constraints.
• Provide support in commercial discussions with vendors.
• Develop detailed designs, considering factors such as security, performance, and scalability.
• Deploy, configure, and test solutions and systems, including SBC, firewalls, and other networking devices.
• Develop or implement API interfaces to facilitate the provisioning of network service in various management systems.
• Establish and maintain network monitoring tools to proactively identify and address performance issues.
• Diagnose and resolve complex network problems promptly to minimize downtime and disruptions for B2B customers.
• Work closely with cross-functional teams, including pre-sales and post-sales support, to understand customer requirements and provide technical expertise at different stages of the customer lifecycle.
• Support in the design and implementation of processes, procedures, and tools for fulfillment and assurance.
• Communicate effectively with pre-sales & support teams, explaining technical solutions and providing guidance on optimizing network performance.
• Create and maintain comprehensive documentation for network configurations, processes, and troubleshooting procedures.
• Manage vendor solution in terms of software upgrade, capacity upgrade, and its integration in Salt ecosystem (IT/API evolution, SBC interconnection).

Technologies:

• API
• Cloud
• Cisco
• Support
• MS Teams
• Network
• Python
• REST
• SOAP
• Security
• DevOps

More:

Well, we're looking for talented people who share our interests and values. Do you focus on the essential and do what you say? Do you try to make things simple and dare to be original in what you say and do? And most of all, do you excel in providing exceptional service every day?

What we offer:

• Interesting and diverse field of activity in a dynamic organization with a flat hierarchy structure and short decision-making paths.
• Unique start-up corporate culture where proactivity and personal commitment are highly valued.
• Modern work environment.
• Attractive salary with annual bonus.
• Home office (part-time) possible, regular presence at headquarters in Lausanne area expected.
• Attractive employment conditions, in particular in terms of vacation, insurance, pension fund, and fringe benefits.

Always dreamed of having a job in a diverse and refreshing environment? Then we really need to meet. Please apply online (we only accept online applications).

last updated 39 week of 2025