Murex Front Office Support Lead

Salary: CHF 110'000 - 150'000 per year

Requirements:

• 5+ years of hands-on Murex MX.3 experience, with strong Front Office functional and production support expertise
• Proven track record supporting Murex MX.3 in production, with deep Front Office knowledge across trade capture, valuation, market data, P&L and risk processes
• Strong knowledge of the front-to-back trade lifecycle and Front Office processes
• Strong SQL and familiarity with Murex Datamart structures for data investigation and reporting
• Strong understanding of Murex architecture, including workflows, market data, interfaces/integration, Datamart and batch processing
• Unix/Linux server environments and batch job monitoring
• Basic scripting (shell, Python) for troubleshooting and automation
• Incident, problem and change management (ITIL or equivalent); ITIL Foundation preferred

Responsibilities:

• Monitor and support Murex Front Office processes, including trade capture, valuation, market data, risk and end-of-day processing
• Act as escalation point for traders, risk managers and middle office on system issues, valuation discrepancies and data questions
• Triage, investigate and resolve incidents on the platform and its interfaces to upstream and downstream systems (market data, risk, settlement, accounting)
• Own the front-office support queue: coordinate L2/L3 incidents with the platform run team and the software vendor, manage escalations, and hold the SLA
• Perform root-cause analysis on recurring issues and drive permanent fixes with the development team and vendor support
• Support end-of-day, month-end and market close processes so deadlines are consistently met
• Maintain runbooks, escalation paths and on-call procedures
• Support testing and operational readiness for platform upgrades, patches and vendor releases

Technologies:

• Support
• ITIL
• Linux
• Python
• SQL
• Unix

More:

Here at First Derivative, we are looking to expand our Murex offerings in Switzerland, and we are looking for a Murex Front Office Support Lead to join us! You will own the day-to-day operation and production support of Murex MX.3, making sure trade capture, valuation, risk and market data processes run reliably through the trading day and end-of-day cycle. You are the escalation point for complex Front Office issues and valuation discrepancies, and the owner of the front-office support queue end-to-end.

We offer/Benefits - 5 weeks of vacation - EPAM Employee Stock Purchase Plan (ESPP) - Enhanced parental leave - Extended pension plan - Daily sickness allowance insurance - Employee assistance program - Global business travel medical and accident insurance - Learning and development opportunities including in-house training and coaching, professional certifications, and courses

*All benefits and perks are subject to certain eligibility requirements - Please note that any offers will be subject to appropriate background checks - We do not accept CVs from recruiting or staffing agencies - For this position, we are able to consider applications from the following: - Swiss nationals - EU/EFTA nationals - Third-country nationals based in Switzerland with an appropriate work permit - Displaced people from Ukraine who are currently in Switzerland and hold, or have already applied for, S permits

last updated 43 week of 2026