IT Onsite Supporter

Salary: CHF 80'000 - 110'000 per year

Requirements:

• Fluent French and English are mandatory; [language] is an advantage.
• Strong customer and service orientation with a professional manner.
• Ability to work independently and coordinate multiple support activities.
• Willingness to work onsite in Geneva and occasionally at other locations.
• Flexibility regarding working hours and willingness to work overtime when required.

Responsibilities:

• Provide on-site end-user support via the Service Desk and walk-in support kiosk.
• Support Microsoft workplace environments, including Windows, Microsoft 365 and end-user devices.
• Manage and support mobile devices within an MDM environment.
• Perform IMAC activities, including installations, moves, additions, changes and hardware repairs.
• Provide dedicated VIP support for office staff and senior management.
• Coordinate dispatch activities and external service providers supporting retail stores and Point-of-Sale (POS) systems.

Technologies:

• Hardware
• Support
• Microsoft 365
• Mobile
• Windows
• Office 365

More:

We are Freestar-Informatik AG, operating successfully in the Swiss market since 1998. Through continued growth and expansion of our core competencies, we offer customers a versatile IT service and consulting portfolio. We are looking for IT specialists and managers for our customers and place great importance on finding the right match for applicants, clients and roles. For our client, a household name in the Geneva region, we are seeking a team-oriented, responsible and independent IT Onsite Supporter. This is a 60% temporary position for 24–36 months, with a starting date in January or February 2027 and work based in Geneva. We offer a modern working environment and the opportunity to work in an international, dynamic team. Travel time to additional locations counts as working time, and extra expenses are reimbursed separately.

last updated 45 week of 2026