International IT Services Specialist - Zürich

Salary: CHF 55'000 - 75'000 per year

Requirements:

• Degree in Computer Science, engineering, or a relevant field (mandatory)
• More than 7 years of proven experience in IT technical support and similar roles
• Excellent command of installing, maintaining, and troubleshooting computers running Windows 11
• Excellent command of Office 365 and Teams
• Excellent command of Apple and Android mobile devices
• Strong knowledge of the OSI model and enterprise network infrastructure
• Knowledge of project management for IT infrastructure projects
• Relevant certifications are an advantage (MS-700, CCNA, ITIL, etc.)
• Willingness to continuously learn and a strong interest in new technologies
• High readiness to get things done
• Very good organizational skills and the ability to work independently and as part of a team
• Strong service orientation and excellent communication skills
• Fluent in French and English
• Flexibility to travel to offices in the EMEA region (travel activity: 20%)

Responsibilities:

• Provide support for Microsoft technologies, including Windows 11, Office 365, and Teams
• Manage Mobile Device Management for iOS and Android
• Assist in managing and maintaining network infrastructure under Level 3 supervision, and perform second-level troubleshooting
• Maintain and update the network and system CMDB (NetBox)
• Manage and maintain systems infrastructure in collaboration with the Systems Team (ESX)
• Manage and maintain the printing infrastructure
• Install and configure laptops, desktops, servers, and switches, and perform patching
• Troubleshoot and replace laptops, desktops, and components
• Support Citrix environments (XenApp, XenDesktop)
• Maintain and update software and hardware inventory
• Assist with budget preparation, manage contracts, and negotiate with local vendors
• Oversee contractor installations and maintenance during office moves, shutdowns, and openings
• Advise users on hardware and software usage
• Support the banks Independent Asset Managers in the region
• Create, update, and maintain documentation and the internal wiki
• Participate in the implementation and deployment of group projects
• Contribute to the Business Continuity Plan and act as a point of contact during its invocation
• Provide onsite IT support to our users across local offices, remotely and through onsite visits as needed
• Collaborate frequently with Infrastructure Teams at Headquarters and, depending on context, take on project management responsibilities

Technologies:

• Android
• Citrix
• CMDB
• Hardware
• Support
• ITIL
• Mobile
• Network
• Office 365
• Windows
• iOS
• Fabric

More:

We are Lombard Odier, a renowned global wealth and asset manager with a strong focus on sustainable investing. Independently owned, we are one of the worlds best-capitalised banking groups, managing close to CHF 300 billion and operating from more than 25 offices across four continents. With a history spanning over 230 years, we provide discretionary and advisory portfolio management, wealth services, custody, asset management and investment strategies through Lombard Odier Investment Managers, and advanced banking technology to other financial institutions. Rethink Everything is our philosophy, shaped by our experience through more than 40 financial crises. This International IT Services Specialist role is offered at 80–100%. Our Maisons values are Excellence, Innovation, Respect, Integrity, and One Team. We promote a diverse and inclusive work environment and support employees personal and professional aspirations through internal mobility and individual upskilling programs. All applications are handled in the strictest confidence.

last updated 44 week of 2026